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AKITAKI vs Microsoft Teams — Which Is Right for International Calling?

Microsoft replaced Skype with Teams. But Teams is a corporate unified communications platform, not a Skype calling replacement. Here is the detailed comparison.

AKITAKI is better for individuals and small businesses who just need to call real phone numbers abroad — pay as you go, no subscription, no setup. Microsoft Teams is better for organizations already on Microsoft 365 that need internal chat, video meetings, document collaboration, and are willing to pay per-user monthly fees for PSTN calling. One is a dial pad. The other is a corporate communication platform that happens to support calling as an add-on.

Quick comparison table

FeatureAKITAKIMicrosoft Teams
PlatformBrowser (WebRTC) — no installDesktop app + web (limited)
PSTN calling (real phones)Yes — 180+ countries, outboundYes — but requires Teams Phone license ($8/user/mo extra)
Pricing modelFixed vouchers: $10 / $25 / $50 / $100. Pay as you go.Teams Essentials $4/user/mo, Business Basic $6/user/mo, Business Standard $12.50/user/mo, plus Teams Phone $8/user/mo. Per-minute rates extra.
Subscription required?No — pure PAYG, no recurring chargesYes — monthly per-user license required
Minimum monthly cost$0 — only pay when you top up$12/user/mo (Essentials + Phone) to $23.50/user/mo (Standard + Phone) before per-minute rates
Credit expiryNever expiresNot applicable — subscription-based
DTMF / touch-tone supportYes — full on-screen keypad during callsYes — via in-call dial pad
Caller IDVerified real phone number (STIR/SHAKEN)Configurable — requires admin setup
Inbound numbers (DID)No — outbound only by designYes — available with Phone license
Setup timeUnder 2 minutes — sign up and callHours to days — requires M365 tenant, license assignment, admin configuration
Admin required?No — self-serviceYes — Microsoft 365 admin needed for setup
Free trial1 free minute before any payment30-day free trial (business plans only)
Target audienceImporters, sourcers, small businesses, anyone calling real phones abroadOrganizations already on Microsoft 365 needing internal collaboration + calling
Money-back guaranteeYes — on first voucherNo

Why Teams is not a Skype replacement

When Microsoft shut down Skype in May 2025, it positioned Teams as the successor. But for the millions of people who used Skype to call real phone numbers abroad, Teams is not a replacement — it is a fundamentally different product:

The real cost comparison

Consider a solo importer who spends $50/month on international calls to factories in China and Vietnam:

Cost elementAKITAKIMicrosoft Teams
Monthly platform fee$0$12–$23.50/user/mo
Per-minute calling to China~$0.06/minVaries by plan + destination
Setup complexityNone — sign up, top up, callM365 tenant, admin, licensing, PSTN configuration
Monthly total~$50 (just per-minute rates)$62–$73.50+ (platform fee + per-minute rates)

For a single caller, the Teams platform fee alone costs more than many people spend on international calls in a month. For a team of 5, Teams costs $60–$117.50/month in platform fees before a single call is made.

Who should choose which

Choose AKITAKI if...

You're an individual or small business that needs to call real phone numbers abroad. You want pay-as-you-go with no monthly fee, no admin setup, and no complexity. You used Skype Credit for international calling and want the same model. You need DTMF to navigate phone trees. You call from a browser and don't want to install anything.

Choose Teams if...

Your organization is already on Microsoft 365. You need internal chat, video meetings, and document collaboration alongside PSTN calling. You have an IT admin who can manage licenses and configuration. You're willing to pay per-user monthly fees. You need inbound phone numbers and a full phone system replacement, not just outbound calling.

FAQ

Does Teams let you call real phone numbers?
Yes, but only with the Teams Phone add-on license ($8/user/month) on top of a paid Teams plan. Without a Teams Phone license, Teams can only call other Teams users over the internet — it cannot call landlines or mobiles. AKITAKI calls real phone numbers in 180+ countries out of the box, no add-ons.
Is Microsoft Teams free?
A free tier of Teams exists, but it does not include PSTN calling. The free tier is limited to chat, video calls between Teams users, and basic file sharing. To call real phone numbers, you need a paid license starting at $4/user/month plus the $8/user/month Teams Phone add-on. Free account creation also requires a Microsoft account and often an organizational email domain.
Can I use AKITAKI alongside Teams?
Yes. Many businesses use Teams for internal collaboration and AKITAKI for outbound international calling. They are complementary — Teams handles internal chat and meetings, AKITAKI handles calls to external phone numbers at pay-as-you-go rates without the Teams Phone license cost.

Try AKITAKI — 1 minute free

Call real phone numbers from your browser. Pay as you go. No subscription, no admin setup.

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