Terms and Conditions

Last updated: 1 September 2026

1. Introduction

Welcome to AKITAKI — a dial pad in your browser.

These terms tell you the conditions on which you may use our website https://akitaki.com and our calling service (together, the "Service"), whether as a registered user or a guest. Please read them carefully before use.

By using the Service or creating an account, you accept these terms and agree to comply with them. If you do not accept them, please do not use the Service.

2. Who We Are

The Service is operated by ANSEKO LLC, a company registered in the State of Wyoming, United States.

• Our registration address is: 30 N Gould St Ste N, Sheridan, Wyoming, 82801, United States (correspondence by email only).
• You can contact us by email at: hello@akitaki.com

3. Accounts and Signing Up

To make calls you need an account, created with an email address and password. You must verify your email address before you can use the Service.

We accept signups only from business or custom email domains. Personal email providers and disposable addresses are not accepted. The first account on an email domain creates an organization; later signups on the same domain may either join that organization — sharing its balance — or create a separate organization after email verification.

You must keep your password and any other security information confidential. If we think you have failed to keep them confidential, we may disable your credentials. You are responsible for all activity under your account.

You confirm that all information you provide to us is accurate and that you are at least 18 years old.

4. The Service

AKITAKI is an outbound-only, pay-as-you-go calling service. You top up prepaid credit with a voucher and place outbound calls to phone numbers worldwide, directly from your browser. Audio runs over WebRTC and is terminated to the public telephone network through our telephony provider.

Before each call connects, we show you the per-minute rate for the destination. Calls are billed per minute at that rate and deducted from your organization's balance after the call. We reserve a per-call allowance from your balance when a call is answered, so concurrent calls cannot overdraw it.

Outbound only. The Service does not include inbound calling, virtual phone numbers, SMS, or video. We do not record or transcribe calls.

Caller ID. Before paid calls, you must verify a phone number that you control (we call it with a one-time voice code) and it becomes your outbound caller ID. You may keep several verified numbers and pick one per call. A single number may be attached to at most five accounts, and every attachment requires its own verification. You may not present a number as caller ID unless you have verified that you control it.

Rates. Rates vary by destination and can change. The rate shown to you at the moment of dialing is the rate that applies to that call.

5. Trial Calls

The first signup on an email domain — the one that creates the organization — receives one free minute of calling ("trial credit"). Later signups on the same domain receive none. Trial calls are limited to destinations in the US, Canada, Europe, and China. Your first voucher top-up ends the trial and lifts this restriction.

6. Payments

Credit is purchased as vouchers of $10, $25, $50, or $100 through Creem, our payment processor and Merchant of Record. Creem handles payment processing, VAT, and sales tax; we never see or store your payment card details.

Credit never expires. Vouchers carry no recurring charges, subscription, or minimum balance. Refunds are governed by our Refund Policy.

7. Acceptable Use

When using the Service, you must not:

• Use the Service in any way that breaches any applicable law or regulation, or for any unlawful or fraudulent purpose.
• Use the Service to harass, abuse, threaten, or intimidate any person, or to make nuisance, prank, or scam calls.
• Send unsolicited automated calls (robocalling) or spam calling of any kind.
• Call premium-rate or high-cost numbers in a way intended to defraud us or anyone else, including calling numbers you or your associates control to generate charges.
• Resell the Service or make your account available to third parties as a calling platform.
• Present a caller ID number you do not control, or misrepresent your identity.
• Attempt to circumvent our fraud controls, rate caps, trial limits, or signup restrictions, including by creating multiple accounts.
• Attempt to gain unauthorized access to the Service or attack it (for example via denial-of-service attacks), or upload any malware or other harmful material.

We use automated fraud controls — including per-account rate caps, destination blocks, concurrency limits, and verification of caller IDs — to protect the Service and all of our users. We may suspend or terminate accounts that violate this section, without prior notice.

8. Suspension and Termination

We may suspend your account while we investigate suspected breaches of these terms, and we may terminate accounts that breach them. We may also withdraw or change the Service at any time without notice, as far as the law allows.

On termination, you may request a refund of any unused credit where the law requires it; credit on accounts terminated for fraud is forfeited.

9. Emergency Services

The Service is not a replacement for a traditional phone service and does not support calls to emergency numbers (such as 911 in the United States or 112 in the EU). In an emergency, use a traditional phone line or mobile network.

10. Intellectual Property

We own or license all intellectual property in the Service and its content (including the software, design, and text). You may print or download extracts of our pages for personal reference, but not for commercial use without our permission, and you must not alter them or use any part separately from the text it accompanies.

11. Our Legal Responsibility to You

We do not guarantee that the Service will be uninterrupted, error-free, or available at all times, and we may carry out maintenance, updates, or changes that temporarily affect availability.

To the maximum extent permitted by law, we exclude liability for any loss arising from your use of the Service, including loss of income, profit, business, data, contracts, goodwill, or savings, and we exclude all implied warranties. Nothing in these terms excludes liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation, or for anything else that cannot be excluded by law.

12. Variation

We may change these terms from time to time. Changes will be posted on this page with an updated date, and material changes may be announced by email. Continued use of the Service after a change means you accept it.

13. Dispute Resolution

13.1 Any dispute arising out of or relating to these terms or the Service shall first be raised with us by email and the parties will use their best efforts to settle it through good-faith negotiation for 30 days.

13.2 If the dispute is not resolved within 30 days, it shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, seated in Sheridan County, Wyoming, before a single arbitrator. The Federal Arbitration Act governs this arbitration provision. Either party may instead bring an individual claim in a small-claims court with jurisdiction.

13.3 Class action waiver. All claims must be brought in your individual capacity. You and we agree to waive any right to bring or participate in a class, collective, or representative action, and any right to a jury trial.

13.4 If you are a consumer residing in the EEA, the United Kingdom, or Switzerland, this arbitration provision and class action waiver do not apply to you to the extent the law of your country of residence does not permit them; your access to your local courts and your statutory rights remain unaffected.

14. Governing Law

These terms, their subject matter, and their formation are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law principles. Claims not subject to arbitration shall be brought exclusively in the state or federal courts located in Wyoming.

15. Contact Us

Questions about these terms? Email us at hello@akitaki.com.